Privacy Policy

Privacy Policy

Introduction
Flower of Sound has adapted its privacy policy to comply with the EU General Data Protection Regulation (GDPR). This policy outlines how we collect, store, process, and disclose data about you, the user, when using our website. The GDPR replaces the Data Protection Directive 95/46/EC and aims to harmonize data privacy laws across Europe, protect and empower EU citizens’ data privacy rights, and reshape organizations’ approach to data privacy.
By accessing www.flowerofsound.com (referred to as “the Website”), you accept and agree to the terms of this Privacy Policy. Please read the following information carefully and provide your consent for the collection and processing of your personal data as specified below.

1. Scope of Privacy Policy
This Privacy Policy applies to all pages hosted on the Website and the data collected through it. However, it does not apply to third-party pages to which Flower of Sound may provide links. Different privacy policies may apply to those pages, and Flower of Sound is not responsible for the data processed on or by third-party websites.

2. Data Collection

2.1 Data You Voluntarily Provide:
When you interact with us, such as sending us an email, subscribing to our email lists, or using order forms, you may provide us with the following data:
* Personal identification data: your name, first name, address, organization details, title, or occupation
* Contact data: phone number or email
* Electronic identification data: IP address, cookies, and location
* Content: the text of your email or remarks in a form
By providing this information, you consent to its collection, storage, and use by Flower of Sound.

2.2 Data Collected Automatically:
Flower of Sound uses cookies to enhance your browsing experience on our website. Cookies are small files stored on your device via internet browsers. Our website’s server log files may also collect general data and information when you use it. These logs do not contain personally identifiable information. You can learn more about how we use cookies and manage them in our Cookie Statement.

2.3 Registered Information on Visited Servers:
When you access the Website, visited servers may automatically store certain data, including your internet domain type, IP address (when logged in), access date and time, other traffic data, location data, communication data, viewed pages, browser type, platform/system, search engine, and keywords used to reach the Website. This data is used for statistical and improvement purposes only.

3. Data Usage
We collect and process data for the following general purposes:
* Marketing and dissemination of our services, products, projects, and activities to users of the Website and subscribers of our mailing list.
* Managing the organization’s contact database in our CRM system and other database systems.
* Improving our services, communications, and communication channels through surveys and questionnaires.
* Analyzing audience use of our website and communication channels to enhance content and user experience, detect/prevent fraud or illegal activities, respond to information requests, and other purposes for which you provide consent.

4. Data Collection Methods
We use third-party services to communicate with our audiences, and our websites may contain links to other sites operated by third parties. Different rules may apply to the collection, use, or disclosure of your personal data on these third-party platforms. Please review their privacy policies before using them. We do not control or assume responsibility for the content or privacy practices of such sites.

5. Retention of Data
We retain personal data for as long as necessary for organizational purposes or legal requirements. If you are a user or partner, we keep your information until you revoke permission for us to contact you. For general information dissemination, we retain your data as long as you remain subscribed to our email lists and communication channels. Periodically, we may clean up our databases and remove inactive users based on tracking system suggestions.

6. Your Rights
Under the EU General Data Protection Regulation (GDPR), you have certain rights that Flower of Sound is committed to guarantee:
* Right to information: You can request information about what personal data is collected and how it is processed.
* Right to access: You have the right to view and request copies of your collected and processed personal data.
* Right to rectification: You may request modifications to incomplete or incorrect personal data.
* Right to withdraw consent: You can change your consent and withdraw permission for the processing of your personal data for specific purposes.
* Right to object: You may prohibit certain uses of your data.
* Right to object to automated processing: You can object to automated processing and request manual review of your requests.
* Right to be forgotten: You may request the deletion of your personal data.
* Right to data portability: You can request the transfer of your personal data to another organization.
To exercise these rights, please contact us at info@flowerofsound.com. We will respond within one month of receiving your request.

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